Support

Locomotive Team

Found a bug, a game that will not start, or something that feels unfair? Write to [email protected].

Including these makes it much faster to fix:

FAQ

I lost my progress

Progress is stored only on your phone; we hold no copy. Uninstalling the app or clearing its data deletes it permanently. Cloud save is planned.

I am seeing too many ads

Interstitials are capped: none during the first runs of a session, never while a run is in progress, and never twice within 60 seconds. If your experience differs, that is a bug — please tell us.

How do I turn off ad personalisation?

Reset or delete your Advertising ID under Settings → Google → Ads. In Europe and the UK you can refuse on the consent form shown at first launch, and change your choice any time from "privacy settings" on the game's start screen.

The game is too hard

We take this seriously and tune difficulty from real play. Tell us which game and where you got stuck.